Solution
Profitability and reconciliation
Connect fees, payouts, refunds, returns, COGS, shipping, and ad inputs so product and order profitability is explainable.
Operational problem
Revenue alone hides operational leakage. Teams need to know which orders, SKUs, channels, and exceptions are creating margin pressure.
Common warning signs
Profitability is calculated after month end.
Marketplace fees are not tied to specific orders.
Returns distort product margin reports.
Managers cannot explain channel-level profit changes.
Systems involved
Amazon settlements
Shopify orders
Accounting
COGS sources
Analytics dashboards
What Softofix connects or automates
Payout and fee reconciliation
Order-level profitability models
Exception detection for missing costs
Margin dashboards by channel and SKU
Example workflow
01
Sales, payout, fee, return, and cost inputs are collected.
02
Rules match costs and fees to orders and SKUs.
03
Exceptions are reviewed by operations or finance.
04
Dashboards show explainable profitability.
Expected business outcomes
Understand real product profitability
Spot reconciliation gaps
Give leadership reliable margin visibility
Relevant integrations
Amazon
Shopify
QuickBooks
Xero
NetSuite
FAQ
Can outcomes be shown without invented percentages?
Yes. Dashboards can focus on explainable movement, exception counts, and verified operational signals.